Support

Email [email protected] and a real person (the dad who built it) will write back.

The scanner isn't finding the edges

Put the drawing on a darker, plain surface like a table or the floor, and make sure the whole page is in view. Good light helps a lot.

I scanned art under the wrong kid

Tap the drawing, then tap Move to. Each tap moves it to the next kid.

Where are my drawings backed up?

In the Plume album in your Photos app. If iCloud Photos is on, they're backed up there too. If Plume can't save to Photos, go to Settings, Plume, Photos and choose Add Photos Only or Full Access.

How do I make the book?

Tap the book icon at the top of the home screen, choose the school year, and tap Make the book. Then save it to Files, email it, or AirDrop it. School years run August to July.

How do I print the book?

Most photo book services accept a PDF upload. Pick an 8 x 8 inch square book for the best fit.

Does Plume cost anything?

No. Scanning and the PDF book are free, with no limits.

I got a new phone

Your drawings are in your Photos (Plume album). Plume's own gallery lives on the old phone, so restore from an iPhone backup to move it over.