Support

We are here to help. Most questions are answered below, and you can always reach a real person by email.

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Frequently asked questions

How does Chirp work?

You set up chores and what each one is worth in screen-time minutes. Your child completes a task, adds a photo or a quick note as proof, and submits it from their own device.

You get a notification, approve or deny with one tap, and the earned minutes land in your child's bank. When they want to play or watch, they start a timer and spend the time they earned.

Do my kids need their own accounts?

No. Parents are the only account holders. Children use Chirp inside your account on their own device, and they never create logins or enter personal information.

How do I set up Chirp on more than one device?

Install Chirp on your phone and on the device your kids use, such as an iPad or an older iPhone. Sign in with the same account on both, and everything syncs automatically.

How do I add my partner as a co-parent?

Open Settings, find Family Sharing, and generate a six-character invite code. Your co-parent enters that code when they sign in, and you both share one account with full access. Co-parent sharing is included for free.

What is free, and what is included with Chirp Family?

Free includes one child, five active tasks, the full earn, approve, and spend loop, photo and note proof, daily streaks, and co-parent sharing, with no time limit.

Chirp Family unlocks unlimited kids, unlimited tasks, and trends. With more than one child you also get the family leaderboard and sibling gifting. Chirp Family is $6.99 per month or $49.99 per year, and it starts with a 7-day free trial.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. On your iPhone or iPad, open Settings, tap your name, then tap Subscriptions and select Chirp to change or cancel your plan. If you cancel during the free trial you will not be charged.

I subscribed but the app still shows the free plan. What do I do?

Open Settings inside Chirp and tap Restore Purchases. Make sure you are signed in with the same Apple Account you used to subscribe. If it still does not appear, email us and we will sort it out.

How do I delete my account and data?

You can request deletion at any time from the account deletion page, or by emailing us. Deleting your account permanently removes your family's data. See our Privacy Policy for details on what we store and why.

I have a different question.

Email us at [email protected] and we will get back to you, usually within one business day.